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Our Legal Terms for Your Account

oke125 operates under terms that govern your account, your data, and how transactions via DANA, OVO, and GoPay are processed. Access to the platform depends on local law and is available only where local regulations permit.

Account Terms ApplyDANA, OVO, GoPay CoveredIndonesia-Eligible RegionsData Handled SecurelyPolicy Updates Notified
oke125 Our Legal Terms for Your Account
LEGAL CONTACT

Reach Us on Legal or Policy Matters

If you have a question about your rights under these terms, need to raise a data request, or want to understand how a specific account action is governed, our support team handles policy queries directly. You can reach us through live chat, email, or our account help centre — all three paths connect to the same team.

Live Chat Open the chat widget from your account dashboard to raise a legal or policy question. Our team responds to policy queries within the same session where possible.
Email Support Send your data request or terms query to our support email address listed in your account settings. Responses to formal legal requests are handled within a documented window.
Account Help Centre The help centre inside your account covers wallet verification, account access disputes, and data-handling questions — including how DANA, OVO, and GoPay transactions are stored.
ACCOUNT PROTECTION

How We Handle Your Data and Security

We treat account security and data handling as operational requirements, not afterthoughts. Every section below describes a real practice in place across our platform — from how cookies work on mobile to how long we keep your wallet transaction records.

Cookies and Session Data

We use session cookies to keep your login active and preference cookies to remember your wallet choice — DANA, OVO, or GoPay. You can manage cookie settings in your browser at any time.

Account Security Practices

Login uses a one-time PIN verification sent to your registered number. We do not store raw passwords. Suspicious login attempts from unrecognised devices trigger an automatic account hold pending your confirmation.

Data Retention Policy

Transaction records — including DANA deposits and GoPay withdrawals — are retained for the period required under applicable financial compliance obligations. You can request a summary of your stored data at any time via support.

Requesting Changes to Your Data

To correct, export, or request deletion of your account data, contact our support team with your registered account details. We process verified data requests in line with the terms set out in our privacy policy.

Questions About Our Legal Terms

These are the questions we receive most often about account rights, data handling, and how our legal terms work in practice for Indonesia accounts.

These terms apply to anyone who opens an account with us and accesses the platform where local law permits. Eligibility depends on your region and applicable regulations in Indonesia.

Every wallet transaction — deposits via DANA or OVO, and GoPay payments — is logged against your account ID, timestamped, and held for reconciliation. You can view a transaction summary inside your account at any time.

Yes. Contact our support team through live chat or email with your registered account details. We will compile and send a summary of your stored data through a verified channel within the documented response window.

We notify you by email to your registered address before any material change takes effect. Continuing to use your account after the effective date constitutes acceptance of the updated terms.

Open a support ticket via live chat or email, referencing the transaction ID or account action in question. Our team reviews disputes against the terms in place at the time the action occurred.

We do not sell or share your personal data for commercial purposes. Data is shared only where required for payment processing — such as routing a GoPay or OVO transaction — or where required by applicable law.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.